Walk-In customers are generally customers who directly rush to store/shop for purchase in cash. These customers may have come due to various reasons like offers, advertisements, the daily needs, on-going event,s and others.
Walk-In customers are generally customers who directly rush to store/shop for purchase in cash. These customers may have come due to various reasons like offers, advertisements, the daily needs, on-going events and others.
There are two categories of Walk-In customers; regular customers who often visit the store and a time customer who has visited the store for the first time and many not come back again. This behavior of the customer may depend on the location as well as the business strategy of the store/shop.
In any retail business, it is very important to manage Walk-in customer details like Mobile Number, email id, etc. for business communication which can be in terms of sending promotional SMS/email and improve the customer visit at the store, both online as well as offline.
The segment of Retail business will require Walk-In Customer management to efficiently manage the customer details;
Saral Billing and Accounts provides a trader friendly Walk-In Customer Management module for cash sales without creating any customer ledgers. In this type of transaction, by default Cash Ledger is considered for Walk-In customer billing.
In this, we can manage Walk-In customer details like Name, Mobile Number, Date of Birth, Address, Email and GSTN. Also, Loyalty Card details with Points can be managed, Birthday Wishes over SMS can be sent to the customer.
Loyalty Card details can be Auto-generated or manually entered for new Walk-In customers. Walk-In customer details can be filtered based on their Name, Mobile Number and Card Number.